COVID-19 Measures

COVID-19 Measures

In line with the latest government restrictions the Porsche Centre Melbourne Sales Department is currently closed.

During this closure our Sales team will continue to work remotely and can be contacted via reception on (03) 9473 0917 or [email protected].

Should you require roadside assistance please call: 1800 659 911

In accordance with government restrictions the PCM Service & Parts Departments will remain open.

PCM Service Department 
Monday - Friday: 7.30am to 5.30pm
Saturday: CLOSED
Phone: (03) 9473 0971
Email: [email protected]

PCM Parts Department*
Monday - Friday: 8.00am to 5.30pm
Saturday: CLOSED
Phone: (03) 9473 0998
Email: [email protected]

*Please note the PCM Parts Department will remain open for online purchases, click & collect and trade deliveries only.

We would like to thank you for your understanding and ongoing support of the dealership at this time.

Piero Pellegrini
General Manager
Porsche Centre Melbourne

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COVID-19 Measures.


In light of the COVID-19 pandemic, I wanted to let you know how Porsche Centre Melbourne is ensuring the safety and well-being of our valued Porsche owners as well as our own staff. As a result of the Victorian Government announcement effective from the 25th of May 2021, please note all visitors and staff in the dealership will be required to wear a mask whilst indoors, unless a medical exemption applies. 

As we continue to operate, we have implemented an extensive list of measures to make hygiene and safety our absolute priority and ensure we minimise risk for all concerned.

Our Dealership

We have implemented a ‘non-contact policy’ in all areas of the Porsche Centre. This means avoiding shaking hands or close contact including hugging. We are also keeping a safe distance between all people as much as possible.

Upon entry to the dealership your temperature will be taken by an automatic scanner. You will also be required to record your name, mobile number and time of entry/exit.​

We have worked with our cleaning provider to significantly increase the level of sanitisation right across the dealership, especially in customer waiting areas. All coffee tables, chairs and sitting areas are being individually sanitised after every use with a hospital grade disinfectant.

Hand sanitiser is available for staff and guests throughout the dealership.

Your Porsche

Vehicles arriving for service will have all interior surfaces cleaned with sanitiser as soon as they are dropped off, once service work is completed the same process will apply again. This includes exterior and interior door handles, steering wheels, arm rests, screens and switches, gear levers and paddles and also keys.

Additionally, all Demonstrator and Service Loan Vehicles are being disinfected immediately before and after each test drive.

Your Porsche Centre Staff

All staff in our Sales and Service departments have been given strict and detailed instructions on additional measures they should adhere to at this time. This includes guidance on washing hands, personal hygiene and instructions for immediate reporting and self-isolation if they begin to show any symptoms. Also, to mitigate risk, we have split all of our dealership staff into two teams.

Your Contacts

In these fast-changing times, we are monitoring developments daily and enhancing our processes as required. If there are changes to our usual rhythm of business, we will communicate these as soon as possible.

As we face these unique circumstances, we ask that everyone continues to follow the advice of health authorities in relation to hygiene and well-being, including self-isolation if applicable.

Our team is available to help if you have any further enquires. We look forward to seeing or hearing from you soon.

Kind regards,

Piero Pellegrini
General Manager
Porsche Centre Melbourne
 

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